Privacy policy
Last updated: August 24, 2026
Dogmilo operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Dogmilo is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, depending on how you interact with the Services:
· Contact details: Name, address, billing address, shipping address, phone number, and email address.
· Financial information: Credit/debit card numbers, transaction details, and payment confirmation.
· Account information: Username, password, security questions, preferences, and settings.
· Transaction information: Items viewed, cart contents, wishlist, purchases, returns, exchanges, and past transaction history.
· Communications: Information included in your customer support inquiries or other communications with us.
· Device information: IP address, browser type, network connection, and other unique identifiers.
· Usage information: Interaction data regarding how and when you navigate our Services.
Personal Information Sources
We collect personal information from the following sources:
· Directly from you (e.g., when you create an account or communicate with us).
· Automatically through the Services (e.g., cookies and similar technologies).
· From our service providers.
· From our partners or other third parties.
How We Use Your Personal Information
· Provide and Improve Services: To process payments, fulfill orders, manage accounts, and recommend products.
· Marketing and Advertising: To send promotional communications and show relevant online advertisements.
· Security and Fraud Prevention: To authenticate accounts and protect against malicious activity.
· Communicating with You: To provide customer support and maintain our business relationship.
· Legal Reasons: To comply with applicable laws and enforce our terms and policies.
How We Disclose Personal Information
We may disclose personal information to:
· Shopify, vendors, and service providers (IT, payment, analytics, shipping).
· Business and marketing partners for advertising services.
· Third parties when you consent or request disclosure.
· Affiliates within our corporate group.
· Legal authorities to comply with law or protect our rights.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
Third-Party Websites and Links
Our site may contain links to third-party platforms. We are not responsible for the privacy practices or content of these external sites.
Children's Data
Our Services are not intended for children. We do not knowingly collect information from individuals under the age of majority.
Security and Retention
While we implement security measures, no system is impenetrable. We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on your residence, you may have rights to:
· Access, delete, or correct your personal information.
· Request data portability.
· Opt-out of the sale or sharing of information for targeted advertising.
· Manage communication preferences (unsubscribe from emails).
We will not discriminate against you for exercising these rights. We may need to verify your identity to process requests.
Complaints
If you have concerns about our data processing, please contact us. You may also have the right to appeal our decision or lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process your information outside of your country of residence, relying on recognized transfer mechanisms where applicable.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, please contact us:
· Email: support@dogmilo.com
· Phone: +1(747)2360729
· Address: 10385 San Sevaine Way Ste B, Jurupa Valley, CA 91752, USA